How to participate with a web browser

The online distribution of “JMAG Users Conference 2021 Hybrid” uses Cisco Webex.
If you cannot install the Webex application, please try participating from a web browser.
* This document uses Google Chrome. Please note that the display may differ depending on the browser you are using.

About connection
If you can‘t hear the sound

About connection

  1. When it‘s time to start, click the Live (Webex) button.
  2. You will be asked to install Webex application, but please wait for a while.
  3. When the message “Having trouble with the app? Join from your browser.” appears, click the link.
  4. In the name field, please enter the user association login ID and the E-mail address used when registering for participation.
  5. You will be asked for permission to use the microphone, so click [Allow] just in case.
  6. The message “Connecting to audio …” appears. It will take some time to connect, so please wait for a while.

If you can‘t hear the sound

WEB browser settings

Check the “Voice” setting in the settings of your web browser.
*Here, we will use Google Chrome as an example.

  1. Open [Settings] from the tool menu.
  2. Open “Site Settings” from “Privacy & Security”.
  3. Open [Sound] from the content field.
  4. Make sure that “Sites can play sound” is on.
  5. For confirmation, open Microphone from Permissions, and make sure that it is set to Allow “the site to request the use of a microphone”, similar to the audio above.

For confirmation of Voice connection

Check the speaker settings.

  1. Click (…) at the bottom of the screen, and then click [Switch Audio].
  2. If the voice connection is established, the following screen will be displayed. Press the gear icon.
  3. Select the earphone/headset you are using, etc., and check that you can hear the sound with [Apply].